If you intend to cancel your order prior to shipment, you must provide written notice by emailing sales@sheartak.com. Upon receipt of your request, we will confirm the cancellation via email.
Please be advised that financial institutions impose transaction fees on both the sender and recipient. While we will initiate a full refund, a minimum deduction of 4% of the total amount paid will apply to cover banking fees. The remaining balance, after such deductions, will be refunded to the original payment method (credit card or PayPal). The refund process may require up to 7 business days for completion. Under no circumstances shall Sheartak Tools be held liable for any banking fees incurred.